Contact and Company Details
Mavecy is a ZA TechLabs product. Here is who supplies it and how to reach us.
| Supplier | ZA TechLabs, trading as Mavecy |
|---|---|
| VAT | Not VAT registered. No VAT is charged. |
| Business and legal notices address | Cape Town, Western Cape, South Africa |
| Customer, billing, privacy and security contact | info@mavecy.com |
| Information Officer | The head of ZA TechLabs, as defined in PAIA, through info@mavecy.com |
| Website | https://mavecy.com |
| Support hours | Monday to Friday, 08:00 to 17:00 South African time (SAST), excluding public holidays |
Getting help
Email info@mavecy.com with your organisation name and a short description. We reply within 1 business day during support hours. Use the subject lines "Privacy request", "Security report", "Complaint", "Refund request" or "Cancel subscription" so your message reaches the right place quickly.
Send sensitive documents only after we give you a secure upload link, not as ordinary email attachments.
Before you buy
The pricing and checkout pages show the service, the total price, payment methods, renewal and cancellation details. The Subscription, Cancellation and Refund Policy and Terms of Service apply to every subscription. These details are given as section 43 of the Electronic Communications and Transactions Act requires.